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Version: Lastest

Payment Error Codes Table

Error CodeDescription
1Bad Input Params
2Invalid Signature
12Username is required
13Password is required
22Session expired, please call init again
30Duplicate order ID. Please retry the transaction
31Transaction was voided
32Invalid amount
33Transaction failed
34Transaction is pending
36Transaction does not exist
37Transaction cannot be cancelled because it has succeeded, please contact the agent
38Transaction was canceled
40Payment method or feature not supported
42Unable to connect to provider, please try again later
64Card type is not supported
65Invalid card/account information
66Your card is restricted. Please contact the bank for more details
67Transaction timeout
69Card has expired
75Insufficient balance
78Bank system error. Please retry the transaction
79Unable to process your card. Please contact the provider for support
82Your card is denied. Please contact the issuing bank
84Transaction amount exceeds the allowed limit. Please contact support
93System is temporarily unable to process the transaction. Please try again later
94System is under maintenance. Please try again later
95Network error, please try again.
99Unknown error
132Transaction successful
139Incorrect transaction information
207Suspicious transaction (fraud-related or abnormal transaction)
250Please resolve pending transactions before performing this operation
251Please resolve unconfirmed transactions before performing this operation
252Please process settlement for transactions before performing this operation
253Transaction amount exceeds the allowed limit, please settle before creating a transaction
254Transaction void failed, please contact the agent
255Transaction cancellation failed, please contact the agent
256Settlement failed, please contact the agent
401Unauthorized
500System error, please try again later
3101Low battery. Unable to process the transaction
3102Payment application error
3103Invalid PIN
3104Invalid merchant or provider
3105PIN entry attempts exceeded
3106Transaction is not allowed at this time. Please try again later
3107Invalid card reader
3108Issuing bank (BIN) cannot be identified
3109Cardholder profile is closed
3110Transaction has been reversed
3111Login Account Suspended, please contact 19006004 for support.
3112You are not authorized to void transactions
3113Your account has been temporarily locked. Please contact hotline 19006004 for support.
3114Your account has been deactivated. Please contact hotline 19006004 for support.
3115TID is temporarily locked or not registered for the App user
3116Invalid login
3117User PIN must be six (6) digits
3118Invalid user ID, user PIN, or activation code
3119Please download the latest update to continue
3120User has reset the PIN. Please log out and activate again
3121You are logged in on another device. Confirm if you want to switch devices
3122Session expired. This user ID has been logged in on another device
3123Optional: download the latest updates to continue
3124Monthly transaction limit exceeded. Please contact the hotline for support
3125Per-transaction limit exceeded. Please contact the hotline for support
3126Daily transaction limit exceeded. Please contact the helpdesk
3127PIN not provided
3128Void denied. Not allowed to void this transaction type.
3129Invalid PIN verification response
3130You are not authorized to perform any operation
3131Report/PDF/CSV generation error
3132Void transaction failed. Please contact 19006004 for support.
3140Please perform settlement before making a payment
3141Card reading error. Please try again
3142No transaction found. Please check again
3143Out of paper, please check again
3144Transaction not allowed
3145No new update
3146Reversal fail
3148Print too hot, please check again
3149Printer error, please check again
3150Print failed, please try again
3151Get log fail
3152No connect power adapter
3153Invalid PAN
3154No content to print
3155Printer hardware error, please check again
3156Black mark not found
3157Printer is busy, please try again
3158Printer motor error
3159Low battery, please plug in before printing
3160Missing print font
3161Image exceeds printer paper width
3162Printer is overheating, please wait and try again